1. What is chatbot and how it works?
A Chatbot is a cutting edge software that interacts with users either via text or voice. Chatbots process the users query and provides a pre-set or default answer which is stored in its database.
The lifecycle of a chatbot:
Requirements→Spec→Script→→Architecture→Development→Testing→Display→Publishing→Monitoring→Promoting →Analysing→Requirements
2. What are the types of Chatbots?
Majorly, there are six types of Chatbots:
Scripted/Quick Reply Bots
NLP Chatbots
Service/Action Chatbots
Social Messaging Chatbots
Context Enabled Chatbots
Voice-Enabled Chatbots
3. What is chatbot technology?
Chatbot or a chatterbot is an Artificial Intelligence and Machine Learning-based technology that can be installed and utilized through any significant texting applications.
A chatbot is a program that recreates organic discussions through audio directions or text or both.
4. How do Chatbots help businesses?
Chatbots help businesses in automating various redundant processes like providing basic information to customers like timings, address, prices etc. Chatbots also help in data collection and analyses it, which can enhance the UX of your product/service.
5. What is the smartest Chatbot?
From their initial phase, Chatbots have come a long way and have been on the high tide since then. Some of the best Chatbots are:
Mitsuku
CleverBot
EvieBot
PewdieBot