1. Why should we use Insight Infosystem over another agency?
Our clients use us because of our broad capabilities to successfully deliver complex app and online portal development projects. We have over eight years of experience in solving all kinds of problems, such as working alongside existing development teams, working with legacy systems to support new app developments, building technically complex features, and bringing together systems, processes and applications with seamless integration.
2. Can you give me a fixed-price quote?
If you have big ideas, find yourself with complex problems and want the very best from an agency, then Insight Infosystem can help.
Yes, we can.
3. Can you give me a ballpark quote?
Before we begin your project, we work with you to write a detailed project specification and then provide you with a fixed-price quote to deliver the work. This fixed price and specification protects you: you can hold us accountable to deliver exactly what has been put to paper, for that exact cost. No hidden charges, no sneaky fees, everything is clear and concise.
A fixed price and accurate specification may take a commitment of time from yourself and Insight Infosystem to reach. Before that commitment is made, you may appreciate a ballpark quote.
Yes, we will always try and give you a ballpark or approximate price as early as possible; normally on your first call or email. Having a rough idea of expected costs as soon as possible helps you to qualify whether what you have in mind is commercially feasible and if you would like to investigate further.
4. I have got an idea, where do I start?
Ballpark estimates are educated guesses based on our experience, so please remember that the actual final cost may go up or down as we take the time to explore your requirements in more detail. The more information you can provide us with about what you need, the more accurate our ballpark estimate is likely to be.
Talk to us. If you share your idea via this form, one of our team will respond within one working day by email or phone.
5. Can you build apps for both iOS and Android?
If you would prefer to speak to us right now, call 9204107152 and one of the team will talk through your ideas and project.
We never hard sell, all calls are without obligations, and we’re always happy to help.
Yes, most of the apps we make support both iOS and Android mobile platforms. It is common for people to want their applications to work across web and mobile devices, so we use development frameworks such as React and React native that enable us to quickly support both platforms.
6. Do you build web applications too?
Yes, in fact nearly every mobile app that we build also needs a web based application behind the scenes to drive it. Ever logged into an app? There is a web server in the background, serving the app with data that is checking whether you have permission to log in, or not.
7. How do you make sure you build what I want, and do not get it wrong?
We don’t just blindly begin building your requirements; we start by having a meeting to understanding the commercial factors that are driving the need for your project. We want to get to a position very quickly where we know enough to challenge you on the assumptions you’ve made about the features you require.
8. What kind of support will I receive throughout the development process?
Once we understand your business, we go to lots of effort at the start of a project to work with you, and scope out your requirements in detail.
You don’t just want us to tell you that we understand your project, we need to prove it to you. This is why we will often create a 10+ page requirements specification, with wireframes where appropriate, before we design a single pixel, or write a line of code.
You will be assigned a dedicated project manager, who will be your primary point of contact throughout the development process.
9. Will I own the source code?
All of your requests and questions are managed through our support portal, to ensure we give you a swift response, and your work is prioritised appropriately. We also offer a range of support and maintenance options to ensure we are responsive to your requests after the launch date.
You can read more about our project management process in our answer to "How will you project manage my project (e.g. AGILE, Waterfall, etc)?".
Yes, you will be assigned appropriate copyright or licence rights for the bespoke code that we write for your project. We are transparent with intellectual property rights, and you will have the opportunity to review our code ownership terms before the project begins.In case of soure code / Developed Technology ownership ,Insight have some own term & condition .Technology share cost is different which will disclose on time of project discussion only.
10. How do you keep my app and data secure?
Insight Infosystem is a Cyber Essentials Certified company:
11. How long will it take to build and launch my app?
To ensure a secure service, we do not publicly detail all our security precautions. However, we can provide an overview of some of the steps which we take to protect your data:by bugsfree source code and some additioal 3rd party security application and process(Have additional cost for it)
Many factors contribute to launching a successful project, and some requirements may result in the project taking longer to develop than others. It depends on your requirement which will be disclosed after review your poject.
12. Can you deliver my project quicker?
In some cases yes, in others, no.
13. Do you provide ongoing support, maintenance and updates?
Can nine women deliver a baby in one month? This analogy can be applied to tech projects too.
Sometimes, by dedicating more developer resource to a project, it can be completed much faster. But in other situations, we may be restricted by the project, technology or security requirements.
If you have a date requirement, contact us as soon as possible so we can do our very best to meet it.
Yes, we offer free technical support for a year if we have hosting otherwise we have charges for technical support,maintenance,customisation ,redesign depends on requirement.
14. Can I make changes to my app or website after its launched?
support can work for projects that need minimal support as to avoid the need for fixed ongoing monthly costs. However, this can be at the expense of responsivity as requests are scheduled based on when our resource is available.
Most of our clients choose to have at least a small monthly support retainer to get the best responsivity, as dedicated time is scheduled months in advance. If you have a highly technical project with us, then we would recommend opting for a monthly support retainer to cover small ad-hoc changes, improvements, updates and support.
We base our retainer pricing on the amount of development and support hours you need each month. The number of hours that you need depends on many factors such as the size of your project, or the number of new features you are likely to need each month that you would like to be covered by your retainer arrangement. It is important to us that you get value-for-money so we would recommend putting together a nice-to-have list so that your allocation is used each month on value-adding improvements.
Should you have ongoing project requirements beyond the launch of the first version of your website or app, then you may want to consider taking an AGILE approach to your project and have an ongoing retainer arrangement with us that allows us to build, test and deploy larger new features every month. Under this agreement, we would have a retainer allowance which pays for enough time to develop significant new features. At the start of each month, we would agree on the work that is going to form part of the next sprint (i.e. the next 2-4 weeks) and would deliver the work at the end of that period.
Read more about AGILE v.s. Waterfall with our answer to "How will you project manage my project (e.g. AGILE, Waterfall, etc)?".
Clients who favour AGILE, typically understand that we need to perform significant amounts of work over the coming months, but they might not know when they need what feature, or if the requirements will change. It’s common for start-ups to go AGILE, as the way that users engage with the product once it launches can have a significant impact on which features or changes need to be prioritised, or may give light to new high-priority changes that would be difficult to predict before launch.
Yes, in fact, we highly recommend that you begin by launching the simplest possible version of your vision first and continue to adapt it over time. This staged approach is called launching a "minimum viable product" (MVP).
15. What programming languages and frameworks do you use?
The idea behind launching an MVP is that you’ve inevitably made assumptions, and you can not test these assumptions until you release something to the world. By releasing a lean first version, you can test your assumptions and use this information to decide on the priorities of future requirements. It reduces engineering waste.
We have some options around making future changes to your app or website.
You can either commission us to update your app or website on a project-by-project basis, whereby we specify, quote, schedule and finally deliver a fixed set of requirements as-and-when you need them. Or, we can take an AGILE approach whereby we schedule in a certain amount of developer time each month to constantly improve things for you. Both approaches have merit, and it’s likely that you will know instinctively reading this as to which is right for you.
16. How do we handle sharing data between web and mobile platforms?
We start by creating a central database that will hold all your data; we then put in place an interface (an API) to allow the web and mobile apps to send and receive this data.
17. Can we connect our existing web systems / tools / websites / CRM, etc?
Usually yes. Most modern apps and systems will have an interface like what we described in the last question. Ask the company if they have any “API documentation”, if they do then it is very likely that we will be able to integrate with the system.
18. I want to take payments, how does this work and Document requirement?
We’ve experience connecting with lots of different systems and online tools to drive app functionality - here are a few common ones we’ve worked with: Facebook, Twitter, LinkedIn, Amazon AWS, Salesforce, Google maps, Matchmaker, Broadbean, Google Sheets, PayPal, Analytics, Youtube, Vimeo and others.
We take payments in-site or in-app using a third-party payment provider such as Rajorpay, Instamojo, Paytm ,CCAVENUE or PayUmoney . There are lots of different payment providers out there that we can integrate with, but they typically fall into EXTRA Convenient fee 2% to 4% ,they charged per transaction
19. Are you able to work with our existing technical / design / marketing team?
You need company registration,Director pan card,adhaar card,registered phone numbe,GST certificate,Bank account,Cancelled cheque,Photograph etc..
Yes, we specialise in highly bespoke projects, and it is common for us to work with existing systems and teams.
20. Do you offer graphic design / interface design services??
When working closely with other suppliers that are relevant to your business, we aim to build a strong collaborative relationship with a focus on cooperation and support for all of those involved.
If these stakeholders are crucial to the success of the project, then we would recommend arranging a call or meeting with them early on, to explore their ideas and identify how to work around any potential environmental limitations.
Yes, if it’s digital. Most app projects start with creating custom visuals of how the app will look and feel before we start development.
22. Can you provide hosting for our website or app?
We begin the design process by discovering the value behind your brand, its image and your business as a whole. Once we understand your requirements and objectives, we can engineer a design that is easy to use and performs for your business. I use the word 'engineer' here as good design is more than just pretty pictures - what we build has to work for you. Often this translates to users that enjoy using the site or app, and implementing processes that are optimised to convert clients.
We'll usually begin the design process by wireframing the various sections of the project, thinking carefully about the user journey throughout the whole process. Once you're happy with the wireframes and specification, we will design sharp-looking mockups demonstrating how your app or website will look once built. You'll be given the opportunity to feed back on the look-and-feel and we won't begin coding it up until you are happy and have signed off on the artwork.
Effective design and usability are all about continuous improvement based upon how users engage with what we've made. Tools like HotJar allow us to see heat maps and videos showing how people are using your post-launch product in the real world, providing valuable guidance on what's working and what needs improvement.
23. How do you manage backups?
If you have a site or app with small resource requirements, then we can host your project on our managed servers. If you have specific hosting requirements, intensive resource demands, or require something more specialist, then we can set you up with your own dedicated, cloud, or load balanced hosting environment.
Our standard servers are backed up every day, both on site via bare-metal backups in the event of a complete server failure, as well as in a secure redundant off-site location within the UK. This provides multiple layers of backup redundancy, allowing data to be recovered quickly and completely.
24. Can you manage our marketing channels for us (Social media, Adwords, email, etc)?
We naturally provide a degree of strategic support around your business and marketing plans based on our experience as part of every project, and we can build tools to integrate with your social media or email marketing software.
25. Do I need to test my app or website?
If you need strategic marketing, social or SEO services, then we have dedicated team.we will work on it
Yes, we will need your support with testing the project, please.
26. What if I want to switch supplier later, or bring development in-house?
We have processes for testing and quality assurance, but the way that we think and use your app, is different to how you will. You defined the project, and you know what you want better than anyone, so you’ll probably use and interact with what we’ve built in ways that we couldn’t have predicted.
Even if everything works 100% perfectly when we hand it over to you, you will need to check that everything works as expected to sign-off on the work with confidence that we've delivered the project to meet your specification.
Testing and achieving sign-off will require some time investment at the end of a project, and potentially at intervals across the life of the project too – So make sure that you set aside some time in your diary for when it is needed.
We recognise that there are many scenarios where you may grow to a point where you no longer need us. For example, a start-up may not have the experience or funds to employ and put the structures in place that are necessary to run an efficient in-house development team for some time. However, as the business grows, the commercial landscape may also change, and make in-housing the development team a sensible long-term decision.
27. Do you have a Other location presene?
And, we are okay with that - But Source Migration have some additional charges which depends on Quote amount( approx 80% to 200% )
Yes. Insight is officially presence in Jamshedpur,Ranchi,Dhanbad,Patna,Kolkata,Bhubaneswar,Nagpur .
28. How will you handle project payments from us?
For small requests, we will invoice a 50% Advance payment before project schedule and a final 50% on completion of the work.
29. Do you have any demo recommendations that could help me with my project?
For larger scopes of work, we will split the payments over the life of the project at 30% intervals.
You can take some reference which done by us : Referer our portfolio
30. I have a question that isn’t listed here
Please, let us hear it!
31. What next?
You are here because you have an idea or a fundamental business problem that you are trying to solve. If you want to find out more about us then you can check out our capabilities page or explore our case studies.
If you want even more information then it’s probably a good sign that it is time to speak to us. You can start right now by telling us what you need via our contact form, or give us a call on 09204107152.
We reply to email enquiries within one working day.